Josh Work U-Michigan The University of Michigan,
College of Literature, Science, and the Arts

In May 2008 I moved back to Michigan and started working as a Senior System Administrator for the University of Michigan College of Literature, Science, and the Arts, in their LSA IT group, primarily supporting the web applications development and content management system for the college's Development, Marketing, and Communications team. DMC produces and maintains all the department-specific web sites for the college, for those departments who don't want to do so themselves. I was responsible for the operation and maintenance of the hardware, operating system, and application software for the web content management system (CMS), as well as the system and application architecture of the new version of the CMS environments deployed in 2009.

In August 2010, my position was relocated out of LSA IT and into DMC. Other than office location and the management chain I reported through, nothing really changed in terms of role or responsibilities.

In 2011, my team won the LSA Spotlight Award. The award "recognizes and celebrates achievements and contributions staff make to the successful operation of the college" and "is an opportunity to acknowledge the dedication and exemplary performance of individuals and work groups that deserve special recognition."

The old version of the CMS was decommissioned in June 2012; by September 2012 we had launched 100 sites in the new version of the CMS.

In April 2013, my position was transferred back to LSA IT from DMC as part of the ongoing IT consolidation and rationalization effort. My responsibilities broadened beyond the CMS focus and I got to train the other Linux admins on my team to backfill for me in the CMS role. That CMS product was finally decommissioned in the summer of 2016.

Other projects I led included the creation and management of a centralized MediaWiki farm (with interlinked test, internal/private, and external/public instances), coordination of our thrice-a-year mid-semester maintenance weekends, and inventory management and extended warranty coverage coordination.

In addition to my role as a senior system administrator, in June 2012 I became a member of the VOICES of the Staff's Best Practices and Technology (BPT) team. VOICES is a a volunteer-based initiative that was launched in February 2005 to give staff, at all University campuses and Michigan Medicine, a stronger voice for developing and sharing ideas about the campus community topics that matter most to staff. About 100–150 people form the VOICES teams, with a rolling 2-year appointment (about half roll out every year). A subset of that group — 2 people per VOICES team — has a direct dialog with the University's executive officers and shares ideas regularly with the President and the Vice President for Human Resources; in my second year I was one of BPT's representatives to the Core Team. After my second year, I continued on with VOICES of the Staff as a Facilitator, helping that team run their meetings and decide what to do, but not as an Individual Contributor. In 2015, as part of a general restructuring to realign the VOICES teams with the university's changed priorities, the team was renamed to Leveraging Technologies.

Furthermore, I also participated in several university-wide IT initiatives, called Michigan IT, through the office of the CIO. One project was planning for the 2014 and 2015 Michigan IT Symposia, where I was part of the committee determining what posters and presentations to accept, building out the day's program, and working 2014's and 2016's morning registrations. Another project was the newsletter working group which kicked off in spring 2015; I'm an editor and occasional contributor for it.



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Last update Apr16/17 by Josh Simon (<jss@clock.org>).